FAQs
Frequently Asked Questions on Nerd Or Die policies and procedures.
Browse by topic
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My Stinger Transitions are not performing as expected. What can I do?
Having video/audio performance issues with your stin...
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Premiere Pro - "Expression" errors and changing default language
We've found that some users who's software is set to...
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I can't use my Alerts and Other Widgets at the same time
Most of our packages come with matching elements lik...
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After I add my Overlay, it shows for a moment then disappears! How do I fix this?
The great thing is, there's nothing broken and we ca...
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I downloaded my Overlay files. How do I install them?
Installation of this product involves using Media, I...
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I don't see the alert variant I want. How do I create another one?
Creating new Alert Variations requires you to import...
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My Alerts aren't showing up when I test them in my browser
Google Chrome and many other web browser providers u...
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Fonts List
Have an amazing pack from NerdOrDie.com but know whi...
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What are points? How do I earn and use them?
Our points are rewards for making purchases on our w...
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My payment is on Hold/Pending. What gives?
When checking out using PayPal (typically e-check), ...
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I don't see my purchases on my account. How can I get access to them again?
If you're unable to locate a previous purchase on yo...
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Why can't I download my Files?
If your payment is on hold, your file will not be av...
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